Refund Policy

Refund Policy
Thank you for shopping at Harris Hills . We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
🕒 1. Return Window
  • 📅 You have14 days from the date you received your item to request a return.
  • 🛑 If 14 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.
📦 2. Return Conditions
To be eligible for a return, please ensure that:
  • 🏷️ The item is unused, unworn, and unwashed.
  • 🛍️ The item is in its original packaging with all tags still attached.
  • 🧾 You have the receipt or proof of purchase (like your order confirmation email).
❌ 3. Non-Returnable Items
The following items cannot be returned or refunded:
  • 🎁 Gift cards
  • 📉 Sale / Clearance items (All sales on discounted items are final)
  • 🧼 Perishable or personal care goods (such as food, swimwear, or cosmetics for hygiene reasons)
🔄 4. How to Start a Return
  1. ✉️ Email our customer support team at harrishills53@gmail.com with your order number and the reason for the return.
  2. 📦 If your return is approved, we will send you a Return Shipping Label and instructions on where to send your package.
  3. ⚠️ Please note: Do not send your purchase back to us without requesting a return first, as it will not be accepted.
💳 5. Refunds Process
  • 🔍 Once we receive and inspect your returned item, we will send you an email to notify you that we have received it.
  • ✅ If approved, your refund will be processed automatically.
  • 💰 The funds will be credited back to your original method of payment within  5-7 business days.
  • 🏦 Note: It may take some time for your bank or credit card company to officially post the refund.
🚚 6. Shipping Costs
  •  You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
💥 7. Damaged or Wrong Items
  • 📸 Please inspect your order as soon as you receive it.
  • 🚨 If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right at no extra cost to you.